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Privacy Policy

Under the European Regulation on the protection of personal data 679/2016.

Argos Srl intends to provide on this page information related to the processing of personal data, collected during navigation on the website www.argos-st.com (hereinafter referred to as “Site”) or following a contact with the company Owner.

Argos Srl, as the Data Controller under the EU Regulation 679/2016 (also referred to as “GDPR”), operates in full compliance with national and European regulations on personal data protection and pays great attention to the confidentiality of its users’ personal data, observing suitable security measures to ensure the protection of the collected information.

1. Data Controller

The Data Controller is Argos Srl, with registered office at Via delle Industrie, 20 – 20040 Cambiago (MI) – VAT No. 05074180158.

It is possible to contact the Data Controller through the following email: nickel@argos-st.com, to exercise your rights as a Data Subject or for any request related to the protection of personal data.

2. Subject of the processing

Browsing data and cookies

Generally, it is possible to navigate the Site without having to provide any personal data. The Site is divided into distinct sections, some of which may require the entry of data while for others it is not necessary.

The computer systems responsible for the operation of the Site acquire, in the normal course of operation, some Data which are then implicitly transmitted in the use of Internet communication protocols. These may be information on the geographical area from which you are browsing, on the device used, on the type of browser, on the pages visited by the user during the session. Some browsing data are stored anonymously and are used mainly for statistical information, to check the correct functioning of the site, and to improve its usage. For more details on tracking tools, please refer to the specific Cookie Policy.

Data voluntarily provided by users

When users communicate certain Data to access specific services of the Data Controller or to make requests via email, Argos acquires such Data and processes them exclusively to respond to the request, to identify the user, and to provide the service (e.g., sending newsletters or signing a contract). The provided Data may include, for example: name, surname, email address, telephone number, address, profession, etc.

3. Purposes of processing and legal bases

The processing of personal data occurs for various purposes described below with their legal bases.

  1. Ensure the operation of the Site, provide assistance on it, improve and personalize the user experience (legal basis: execution of a contract and pre-contractual measures; legitimate interest of the Data Controller)
  2. Manage requests for information on the Owner’s products and services (legal basis: execution of a contract or pre-contractual measures)
  3. Comply with obligations, contractual obligations and conditions, manage credit protection, any disputes, and assert the rights of the Data Controller (legal basis: execution of a contract, legal obligation)
  4. Manage accounting, administrative, tax, etc., obligations required by Italian, European, or international law (legal basis: legal obligation)
  5. Send customers appropriate communications on products, services, and corporate initiatives, send periodic newsletters, detect customer satisfaction, also via email, SMS, phone (legal basis: legitimate interest of the Data Controller)
  6. Send commercial communications via ordinary mail, email, telephone calls, and conduct marketing and market research activities to recipients not included among the Data Controller’s clients (legal basis: specific consent)

The Data Controller does not currently engage in profiling activities or processing that involves automated decision-making processes.

Should the Data Controller add other processing purposes different from those described, this information will be updated, and consent for processing (if due) will be requested in the most appropriate manner.

The user will always have the possibility to revoke the consent given and/or to oppose any marketing activity and/or unwanted communications.

4. Methods and duration of processing

The processing of personal data is carried out through electronic and/or manual procedures and supports (e.g., on paper) for the time strictly necessary to achieve the purposes for which the data have been collected and, in any case, in compliance with the relevant regulatory provisions.

Furthermore, the company is required to retain certain information based on legal requirements and for a reasonably necessary time to fulfill legal requirements, resolve disputes, prevent fraud and abuse, and enforce its terms and conditions. Personal data processed for administrative, contractual, and legal purposes are therefore stored for at least ten years.

In relation to all processing, the Data Controller and any Processors commit to constantly adopting adequate physical, logical, and organizational security measures to ensure the integrity, confidentiality, and availability of the data.

5. Provision of data

In general, the provision of data processed for legal obligations and contractual execution is necessary. Any opposition to processing, in whole or in part, may result in the impossibility for Argos to proceed with contractual relationships.

For all other purposes, apart from what has already been specified for navigation data, users are free to provide their personal data. Their non-provision may only result in the impossibility of obtaining what is requested or of staying informed in the best way.

6. Scope of communication of personal data

Personal data may be made accessible for the purposes mentioned above to employees and collaborators of the Data Controller, who are formally appointed and authorized to process and receive adequate operational instructions in this regard.

Furthermore, for the performance of some activities involving the processing of personal data, the Data Controller is required to communicate the data to other entities, within the limits relevant to the obligations, tasks, and purposes previously described. These entities may include, by way of example and not limited to:

  • Third parties responsible for carrying out technical or administrative activities on behalf of the Data Controller (e.g., legal, tax, and notary consultancy, IT services, communication agencies, etc.) as external Processors under Article 28 GDPR, where applicable, or as independent Data Controllers.
  • Linked companies, subsidiaries and/or affiliates, commercial partners
  • Third parties required to perform activities related to normative and contractual obligations, institutional purposes, or in the context of investigations and controls (e.g., Law Enforcement, Revenue Agency, Ministerial Entities and Competent Authorities, Local Authorities, Regional and Provincial Tax Commissions, etc.)

7. Data transfer

The Data Controller uses computer tools for processing activities that are located within the European Union. Should it be necessary for technical or organizational reasons to transfer data abroad to non-EU countries, the regulatory requirements provided by Chapter V of the GDPR will be respected (e.g., adequacy decisions expressed by the European Commission, adequate guarantees from the recipient, standard contractual clauses).

8. Rights of the data subject

The GDPR (Articles 15-22) grants the Data Subject the possibility to exercise certain rights, addressing the Data Controller, such as:

  • Right of access
    • Confirmation of whether or not personal data concerning the data subject is being processed;
    • Communication of data transfer to a third country or an international organization;
    • Obtaining a copy of the personal data undergoing processing (only if this does not infringe on the rights and freedoms of others).
  • Right to rectification
  • Right to restriction of processing
  • Right to data portability
  • Right to object (not exercisable if the Data Controller demonstrates legitimate reasons for proceeding with the processing that prevail over the interests, rights, and freedoms of the data subject or for the defense of a right in court)
  • Right to total deletion (right to be forgotten)
  • Right to object to direct marketing and/or profiling
  • Right to revoke consent

The data subject also has the right to receive prompt communication in case of a personal data breach that may harm their dignity and freedom (so-called Data Breach).

Finally, the Data Subject has the right to lodge a complaint with the Italian Supervisory Authority – Garante per la protezione dei dati personali – Piazza Venezia 11 – 00187 Rome – protocollo@gpdp.it.

Last update: 12.02.2024